Customer Testimonials
I recently purchased a new car from Audi Exchange in Highland Park, IL, and I had a fantastic experience. The staff was friendly and knowledgeable, making the process smooth and stress-free. They answered all my questions and helped me find the perfect vehicle for my needs. The financing process was straightforward, with no hidden surprises. I highly recommend contacting Omar Rodriguez for anyone looking for a new car.
My salesman Bill Wilson was very helpful, very knowledgeable and extremely polite I’ll be back
The salesman Scott was very knowledgeable and extremely professional. I would recommend Audi Exchange to my family and friends
Greatest service and customer care make me feel like I’m a member of the family. Looking forward to a long relationship
Simple, smooth process. Low pressure environment is greatly appreciated Ryan Paul did an outstanding job.
Best and easiest car lease experience I’ve ever had. Nobody better than The Audi Exchange Highland Park.
Audi Highland Park is the best car dealership I’ve ever worked with in buying a car. I enjoyed the experience especially working with salesman Bill W.
Not very good windshield fluid is leaking all my garage I will bring it back Monday and the license plates are not secure.
Friendly professional staff both in sales and service who are straightforward and trustworthy, Vic in sales and Norberto in service. Always helpful and honest!
Best customer service of any car dealership around. Very knowledgeable and helpful team of professionals
Great dealership, easy to work with. The sales team was very accommodating of my needs and asks, they were willing to work with me. I would definitely recommend them for your next car purchase.
Ryan Paul was the quintessential professional. Start to finish be handled the deal with detail, knowledge and care. It's the second car I've purchased from him with another on the way. The entire dealership is like being on vacation.
I had an great experience with highland park Audi dealership, I talk to the gentleman Yoram G and he made my whole experience even more wonderful, I appreciate s lot to their customer support team and specially Yoram G
Kris P was great to work with, very straightforward process, no hidden tricks or gimmicks.
We worked with Ryan and the sales team at Audi exchange and were super impressed with this outstanding customer support and timely buying process. Highly recommended!
Overall Great experience! The sales team are friendly without being pushy. They provide valuable information and don’t try to sell you into a vehicle that is outside of price range. The Finance fellow was friendly, efficient and accommodating without being pushy.
Excellent experience, all colleagues were courteous, professional and knowledgeable. This is the 11th Audi I have purchased and rates highly amongst the smoothest acquisitions. Special thanks to my salesman George and Business Manager Shawn for their efforts!
Audi Exchange was great! Yoram was a really great sales associate. He made the process easy and enjoyable!
Good service, friendly employees are ready timely assist to the customers with all their needs.
Scott O, our salesman was the best. He was so helpful and informative. He went above and beyond for us by coming in on his vacation to accommodate finalizing the sale because that was the day that worked best for us!
Great people, totally service oriented. Bill Wilson is the best! First Audi in a while, won’t be the last.
The service was bad. I even did not try the car. Before I purchase and also. the car. They didn’t explain me anything about the car. I purchased. And even the manager bill. He’s not helpful for. They should treat customers better. And listen to the customers what they like. And explain what is the car they are purchasing and what’s the car have not after customers purchase this is not nice
Absolutely a great experience provided by Brian and the rest of the crew. They made the process quick and easy and had us on our way in no time while still providing exceptional attention to detail.
Friendly, efficient , location could be better for people coming from suburbs south of its location, traffic is heavy
Robert was patient, friendly, and helpful as I searched for the right new Audi Q5 with all the features l was looking for. Completing the deal and signing the paperwork was a breeze!
Florian went above and beyond to make sure the process was as seamless as possible.
I have been buying Audis from this dealership for more than 43 years and wouldn’t go anyplace else.
Fantastic place to do business. Knowledgeable, professionals at every aspect of my transaction. I highly recommend you consider Audi Exchange for your future automobile purchases.
Luis was excellent. For starters he followed up with about 3 weeks because I wanted a very specific car and build. He followed up in between and When he had it he called me right away. When it was time to buy he took care of all the paperwork ahead of time to make the buying process easy. Luis was excellent all around.
Best auto purchase experience I've had - courteous and accommodating from the first internet contact to the drive off the lot. Everyone was professional, yet not stiff, and gave the entire operation an aura of ease. Bill was fantastic and encapsulates the type of person that should engage with every car-buyer, here or elsewhere.
Very happy with my experience at the Audi Exchange. Rob Lungin really took the time to figure out exactly what features I was looking for in a vehicle and then he tracked down the right one, and managed to quickly get the car brought in from Connecticut.
John was great to work with and the dealership provided transparency and a great deal
This place was great . Danny was the best salesman I have ever dealt with . I would definitely buying your Audi from from here . They really go above and beyond . He knew I had just dealt with being scammed by another dealership and having been sold a lemon and Danny went like I said above and beyond to help my nerves and be transparent about the car I was looking at and everything . I would definitely recommend them and Danny for sure hope he is still selling cars at the Audi Exchange when I need a new one . Definitely 100 for service ... Read More DealerRater - May 24, 2025
Teddy assisted us during the process of test drive, purchasing and post training and questions. We are glad to work with Teddy. He is a great sales we would refer to any of our friends.
This is our third Audi purchased at the Audi Exchange. Sales associate Kris Paul was a pleasure to work with. Kris was very knowledgeable, helpful and friendly. This made for a very pleasant experience.
Very professional and easy to work with. The financial and sales were both outstanding. Was able to get in and out of the buying a new car in a very short and friendly way with the staff.
Overall, a very pleasant experience from start to finish. Highly recommend checking them out if you are shopping for a new car. Ryan Paul is the sales professional to ask for! -Jason V.
Danny was very helpful in providing a transparent interaction. Many cars to choose from and staff is welcoming.
My daughter’s first car purchase and Teddy Lymberopoulos made the experience seamless! Love the team approach and best experience ever. Very knowledgeable team and experts.
Great sales and service experience over many years. I have bought all of my cars at the Audi exchange.
This was an excellent car buying experience, right from the first call to inquire about a model to the final delivery. Luis and Ryan were friendly, knowledgeable, and very professional with all my questions answered. I appreciate their experience with out-of-state sales and the whole process could not have been easier. I found the inventory at the dealership to be impressive with a number of very clean, no issue, low mileage trade-ins to choose from in the model I was looking for, and the pricing was very competitive on a national basis. I would highly recommend Audi Exchange for your ... Read More DealerRater - May 12, 2025
They did a very good job and were very patient allowing us to take several test drives to be sure of our decision.
Everyone that I met with was awesome. Very knowledgeable and very friendly. Felt I could trust them to give me a fair deal. No nonsense negotiations to get to an outcome that both of us were happy with. I will without a doubt be back to this dealership for any future Audi purchase.
Car said on it’s internet add that it came with remote start did not
Everyone was very warm and friendly. They went out of their way to make buying a car very easy and pleasant
If you want a no-nonsense, great buying experience, ask for Yoram Gorges at Audi Exchange in Highland Park. My husband and I came in to buy a pre-owned car and had a very positive experience. Yoram is knowledgeable, personable and resourceful as well. No haggling to add any extras, received a fair appraisal for our trade-in and even had a lovely gelato while we waited! Thanks Yoram! We'll come back for our next car purchase!
Excellent service. Scott was very knowledgeable and it was a fast and smooth process from start to finish
as we did with our first purchase at Audi Exchange, we had a quick and seamless purchasing experience. George was great to work with!
Very friendly. Staff very caring and honest. Patient and answered all the questions. Excellent communication. Strongly recommend to anyone. Omar was fabulous guy
I had an absolutely outstanding car buying experience from start to finish! The team was knowledgeable, friendly, and genuinely cared about finding the right vehicle for me. They made the entire process smooth, transparent, and stress-free. I never felt pressured, and they took the time to answer all of my questions thoroughly. The car was exactly as described—clean, well-maintained, and a perfect fit for my needs. I couldn’t be happier with my purchase and would highly recommend them to anyone looking for a trustworthy dealership. Exceptional service all around!
Customer friendly and knowledgable. The salesperson is patient and made the entire process smooth. I truly appreciate his honesty.
Attentive friendly professional considerate easy transaction loved the snack/drink area Chris Paul was great exhibiting all these qualities
Everyone was great to deal with, and I am very happy with my new vehicle!
All the people I interacted with were very nice and made the car buying experience seamless. Bill Wilson was my sales person. He was very knowledge about the car. I recommend.
Best Dealership in Chicago by far. They do a nice job of treating customers very well. Wish they had a dealership in Scottsdale!
Everything about the people work there was perfect,very nice,charming and they know how to deal with costumers
I had a great experience buying my first car with the help from Chris Lopez!
Kris was great at everything. The entire deal was very smooth. Entire team were pros and the car is great.
I felt like a priority, even buying a used car. the process was quick and straightforward. No added “accessory” or dealership hidden fees.
Daniel Cohen was great! Got me the best deal possible. Good experience overall, thank you!
Robert our salesman was great. We communicated mostly via email and phone and made the purchase smooth.
The sales person was awesome! John Anagnos is his name. He listened to what I wanted and was sooo thorough when explaining all the features, saying ‘I want you to understand what you just paid for’. Nice facility and services, too.
Danny and Ryan were amazing in helping us with the purchase of our car! Even though the dealership primarily deals with Audi vehicles, we bought a different brand, and the experience was still top-notch. They were attentive, quick, straight forward, no hidden fees, honest, and efficient service. I'd definitely recommend this place. We hope to return one day to purchase and Audi! Keep up the excellent customer service you're are providing, you're doing a fantastic job.
Audi Exchange in Highland Psrk is so great I would never buy a car from another dealership. Do professional and kind. I felt well taken care of by my sales person, Manos.
Brain. B, was awesome to work with , and very knowledgeable about the Audi Brand. The overall Dealership, and atmosphere was a 10!
Excellent service. Great facility. I was impressed with Audi Exchange from start to finish. Easy to work with and felt like I got a great deal. Manos and Robert were great to work with.
Chris was great to work with, very organized and thorough. He was able to answer all our questions and it was a smooth process.
this audi dealership does focus on customer satisfaction. i appreciate all their time and effort when i am here.
Great dealership! I’ve been to a few other dealerships while looking for my new vehicle and honestly Audi Exchange was the best. Not only did I find the vehicle I was looking for but the customer service was top tier! John if you’re reading this, you did an amazing job from start to finish.
They were very interested in selling me a vehicle, and searched their nationwide inventory until they found one that met my specifications. Delivery with was outstanding, with the sales associate spending 30 minutes inside the car with me going over many of the cars features. I would definitely recommend this dealership!
Ryan was great to work with and helped us find the perfect car. We will definitely be back again.
Happy end-to-end. Easy to work with, quick to do business. Would highly recommend
It was great working with Chris and Ryan. Patient and willing to help! Clean! Loved the sorbet!
Brian and his team were kind, patient, responsive and happy to help us with any of our needs and wants.
Great and caring service. They do not try to force you in buying or closing the deal, they just want you to leave with the car you want and like Great experience
Whole process was very smooth from the test drive to the paperwork. Very good experience!
Buying a car @ Highland Park Audi was an amazing experience!! Manos Tzoumes made the whole buying experience an absolute pleasure!! 👍 I highly recommend the Audi Q5!! So fun to drive!! 🎉
Chris Lopez and Dan in finance were exceptional. Wonderful experience. Fast service and friendly. Fastest new car purchase ever.
3rd car purchase from the AudiExchange. Elaina in service is the reason I will only buy here and have my car serviced here! She treats you like family!
Manos Tzoumas is excellent - works with the buyer to find exactly the right vehicle to buy. Outstanding experience.
Very good customer service. They don’t push you but are very helpful. Seamless process.
Excellent customer service. Straight forward sales process. Florian did an excellent job explaining the car's features and warranty coverage
Last night, We had the opportunity to work with Ryan Paul, the sales person at the Auto Exchange dealership in Highland Park,Il. Not only did he make us feel unintimidated, but he helped us make a wise purchase with a little bit of laughter and fun! Even though it was late and we were all tired (because the purchase was made in the evening right before closing) he made sure that we knew all of the features on our new beautiful Audi Q7. We couldn’t be happier! Thanks so much Ryan Paul!! Steve & Yvonne
Overall, staff did a good job. However, some delay in getting us in the road when we came to actually pay for and drive off with the vehicle.
I recently purchased a vehicle from Yoram Gorges at Audi Exchange. I couldn't be more satisfied with the experience. From the moment I walked in, the staff was welcoming, professional, and knowledgeable. The sales team was attentive and responsive without being pushy, and provided various options for consideration. The entire process, from the test driving to signing the paperwork with Robert Hamilton, was seamless. If you're in the market for a new or used car, I highly recommend Audi Exchange, under the leadership of Sales Manager, Jonathan Sammons. Their commitment to customer satisfaction is truly outstanding!
The salesman Ryan Paul was superb. His personal care and knowledge were the major factors in my purchase of an A3 from Audi Exchange. The dealership was clean,modern and all of the support staff were very helpful.
Very personable experience. John Ziebarth was great and everyone there was very nice. Made my big purchase a great experience compare to other Audi dealers. Will be recommending to others. They cater to you and make you feel special.
Unmatched service. Great facility. I had the pleasure of buying my car the audi exchange
Sales process was easy and the sales associate Manos was very attentive to our needs .
Awesome place to purchase a vehicle. Stress free buying especially with Scott Okamura. You feel relaxed and not being rushed.
Great service and attentiveness. Ryan was an excellent sales pro. We were not planning on buying a car but we fell in love with the Q5
We worked with Daniel C., he was awesome he found the exact car we wanted and did everything he could to make sure we got it. Very professional and friendly
I recently had an amazing experience at the Audi Exchange in Highland Park and I can’t recommend them highly enough! From the moment I walked in, the entire team was professional, respectful, and extremely knowledgeable. They made the car-buying process smooth and stress-free, ensuring I had all the information I needed to make the right decision.
A special shoutout to Luis, my salesperson, who was fantastic to work with. He kept a smile on his face throughout the entire process, making the experience enjoyable and comfortable. His positive attitude, patience, and expertise truly stood out, and I couldn’t ... Read More DealerRater - Mar 30, 2025
Very professional dealership with nice amenities friendly sales and staff all around and overall great experience
Juan and Kyle did a good job of taking care of me. It was a bit awkward since the guy I was originally working with, Kenny, was let go by the company near the end of the process.
Easy to work with! Extremely knowledgeable sales staff. Business manager (finance) was friendly and not pushy. Delivery/implementation person was great to work with as well- provided thorough, yet easy to understand, demonstration of how to operate the car and the electronics. Would recommend this dealership to everyone!
Sales (Brian B), finance (Robert), and service (Alex G) were all made for a great experience. This is my second purchase at Exchange. Alex G made servicing my first RS Q8 a great experience and Brian was great to have reached out about the slightly used 2025 that became available. Good people all around.
Brian did a great job helping me through the process during a very busy day.
Best car buying experience Took only 2 hours. Car was ready on time and detailed
Purchasing my new Audi A3 was a fun and easy process, thanks to my wonderful salesperson, Scott Okamura. He was super helpful and knowledgeable, answering all my questions and concerns. I was referred to Scott by a friend, who was also a satisfied customer whom Scott assisted in buying a new Audi. I highly recommend Scott and this dealership to anyone in the market for their new car. I’m giving Scott and this dealership a AAA rating.