Elite Exchange Experience

PICK-UP AND DELIVERY OF YOUR VEHICLE FOR ANY SERVICE
We offer complimentary vehicle pick-up and drop off for any service, including oil changes and tire rotations. Simply schedule your appointment and we will come to your location, pick-up your vehicle, perform the service and drop the vehicle back off to your location. Available within a 25-mile radius of the dealership. Ask your Service Advisor for details.

COURTESY LOANER VEHICLES
We have a large fleet of courtesy vehicles available for our service customers. These vehicles are available by appointment at no charge to you. 

COMPLIMENTARY CAR WASHES - ALWAYS
If you're in for service or just driving by, we always offer complimentary car washes to our existing Audi customers. When you're Audi looks good, you feel good.

VIP O'HARE VALET
We have created an exclusive partnership with O'Hare Personal Valet to offer our customers an extraordinary service. We all know what a hassle it can be parking at O'Hare, but what if you could drive your car directly to the gate and have a personal valet waiting there for you? What if when you returned, you texted your valet and they brought your hand-washed car directly to you at the arrivals terminal? Now it's possible, and with a special discount to boot. 


MOBILE ASSISTANCE
When you purchase a new or pre-owned Audi from the Audi Exchange, you will enjoy peace of mind knowing you have mobile assistance. Mobile assistance is available 24 hours a day, 7 days a week. If you ever need help changing a tire, repairing/replacing a battery or you run out of fuel with in the Chicagoland area, simply call and we will dispatch a driver immediately to assist.

AUDI TECHNOLOGIST
As cars become more and more packed with modern features, the array of high tech systems available in Audi vehicles has grown more diverse. Audi engineers have worked tirelessly to make these systems easy to use, but everyone needs a little help sometimes. That's why Audi Exchange has made an Audi Technologist available to answer all your questions. This highly trained member of our customer service team has received certification in the full line of Audi tech systems.

SPECIAL DELIVERY
We want to make the delivery of your new vehicle one to remember. Now you can have us pre-load the vehicle with flowers, an over-sized gift card, chocolates, photographs or just about anything you desire. Then, we can produce a custom video of the entire experience and e-mail it to your family and friends and even post on social media websites. Ask your sales associate about this cost of this service.



SNACKS AND REFRESHMENTS

Whether you are waiting for service or a complimentary car-wash, we want to make sure you are always as comfortable as possible. That's what we are happy to provide our customers with a wide-range of snacks including Kind bars, fresh fruit and even Carol's Cookies. Help yourself to a large selection of coffee drinks, teas and bottled water too. 

 
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